Privacy Policy

QudraTech respects your privacy and is committed to protecting the personal data you share with us.

This Privacy Policy explains how QudraTech collects, uses, stores, shares, protects, and otherwise processes personal data when you:

• Visit or interact with our website.

• Contact us through an online form, email, telephone call, or another communication channel.

• Request information, a quotation, consultation, demonstration, or proposal.

• Download a company profile, brochure, catalogue, or other digital material.

• Communicate with our sales, support, technical, recruitment, or business teams.

• Engage with us as a customer, prospective customer, supplier, contractor, partner, or representative of an organisation.

By using our website or submitting personal data to QudraTech, you acknowledge that you have read and understood this Privacy Policy.

1. About QudraTech

QudraTech provides integrated technology solutions to local and international organisations. Our solutions and services include:

• Parking management solutions

• RFID solutions

• Identity management solutions

• Technology integration

• Technical consultation

• Implementation and installation

• Maintenance and support

• Related software, hardware, and digital services

QudraTech is headquartered in the Kingdom of Saudi Arabia and operates a branch in Cairo, Egypt.

In this Privacy Policy, “QudraTech,” “we,” “us,” or “our” refers to QudraTech and its relevant branches, affiliates, authorised representatives, and service providers.

For the purposes of applicable data-protection laws, QudraTech may act as a data controller when it determines why and how personal data is processed.

In certain customer projects, QudraTech may process personal data on behalf of a customer. In such cases, QudraTech may act as a data processor, and the relevant customer agreement or data-processing agreement will govern that processing.

2. Scope of This Privacy Policy

This Privacy Policy applies to personal data collected through:

• The QudraTech website

• Contact and enquiry forms

• Quotation and demonstration requests

• Email and telephone communications

• Customer-support communications

• Business meetings and events

• Supplier and partner communications

• Recruitment and job-application processes

• Social-media interactions

• Other business communications with QudraTech

This Privacy Policy does not necessarily govern personal data processed through a customer’s parking management, RFID, identity management, access-control, or other technology system.

Where QudraTech processes personal data on behalf of a customer, the customer is generally responsible for providing the relevant privacy notice to its users, employees, visitors, customers, or other data subjects.

3. What Is Personal Data?

Personal data means any information that identifies an individual or could reasonably be used, directly or indirectly, to identify an individual.

Personal data may include:

• Full name

• Job title

• Employer or organisation

• Business email address

• Personal email address

• Telephone number

• Country or location

• Postal address

• Identification or account information

• Communication records

• Device and browser information

• IP address

• Website activity

• Images, photographs, or video recordings

• Any other information connected to an identifiable individual

Anonymous or aggregated information that cannot reasonably identify an individual is not treated as personal data under this Privacy Policy.

4. Personal Data We Collect

Depending on how you interact with QudraTech, we may collect the following categories of personal data.

4.1 Contact and Identification Information

This may include:

• Name

• Email address

• Telephone number

• Country

• City

• Business address

• Preferred communication method

4.2 Professional and Business Information

This may include:

• Job title

• Department

• Employer or organisation

• Industry

• Company size

• Business requirements

• Project details

• Procurement information

• Professional contact details

4.3 Enquiry and Project Information

When you request a quotation, demonstration, consultation, or technical service, we may collect:

• The solution or service you are interested in

• Site or project location

• Project scope

• Technical requirements

• Estimated quantities

• Parking, access-control, RFID, or identity-management requirements

• Implementation expectations

• Budget or procurement information

• Files, drawings, specifications, or documents you provide

Please avoid submitting confidential, classified, or highly sensitive information through general website forms unless QudraTech has provided an approved secure communication method.

4.4 Communications Data

We may collect and store information contained in:

• Emails

• Contact forms

• Support requests

• Meeting notes

• Telephone-call records

• Business correspondence

• Feedback and complaints

• Social-media messages

Telephone or online meetings will only be recorded where permitted by law and where appropriate notice or consent has been provided.

4.5 Website and Technical Data

When you use our website, we may automatically collect:

• IP address

• Browser type

• Device type

• Operating system

• Language settings

• Referral source

• Pages visited

• Time spent on pages

• Date and time of access

• Download activity

• Form interactions

• Cookie identifiers

• Approximate geographic location

• Website errors and diagnostic information

4.6 Marketing and Preference Data

This may include:

• Communication preferences

• Areas of business interest

• Event attendance

• Newsletter subscription status

• Marketing consent

• Responses to campaigns or surveys

4.7 Recruitment Data

When you apply for a position with QudraTech, we may collect:

• Name and contact details

• CV or résumé

• Employment history

• Educational qualifications

• Professional certifications

• Skills and experience

• Salary expectations

• Work eligibility

• Interview notes

• References

• Any other information included in your application

Applicants should avoid including unnecessary sensitive personal data in their CVs or supporting documents.

4.8 Supplier, Contractor, and Partner Data

We may collect information relating to representatives of suppliers, contractors, consultants, distributors, manufacturers, and business partners, including:

• Contact details

• Job title

• Organisation

• Commercial communications

• Contract information

• Payment administration details

• Compliance documentation

5. How We Collect Personal Data

We may collect personal data:

5.1 Directly From You

For example, when you:

• Complete an online form

• Contact us by email or telephone

• Request a quotation or demonstration

• Attend a meeting or event

• Apply for a job

• Subscribe to business communications

• Enter into a contract with QudraTech

• Communicate with our customer-support team

5.2 Automatically

We may collect technical and usage data through:

• Cookies

• Server logs

• Analytics tools

• Security technologies

• Similar tracking technologies

5.3 From Third Parties

We may receive personal data from:

• Your employer or organisation

• Customers and prospective customers

• Business partners

• Suppliers and contractors

• Technology providers

• Event organisers

• Professional networking platforms

• Publicly available business sources

• Referrals and authorised representatives

When another person provides your personal data to us, they are responsible for ensuring that they are authorised to do so.

6. How We Use Personal Data

QudraTech may process personal data for the following purposes.

6.1 Responding to Enquiries

We may use your data to:

• Respond to questions

• Contact you about your request

• Provide relevant information

• Arrange meetings

• Schedule demonstrations

• Recommend suitable solutions

6.2 Preparing Quotations and Proposals

We may use personal and project information to:

• Understand your requirements

• Assess technical feasibility

• Prepare quotations

• Develop proposals

• Conduct site assessments

• Plan solution implementation

• Communicate with relevant stakeholders

6.3 Providing Products and Services

We may process personal data to:

• Establish and manage customer relationships

• Deliver contracted services

• Configure technology solutions

• Coordinate installations

• Provide maintenance

• Offer technical support

• Manage accounts

• Process service requests

• Communicate project updates

6.4 Managing Business Relationships

We may use personal data to:

• Maintain customer and supplier records

• Communicate with authorised representatives

• Manage contracts

• Conduct due diligence

• Process invoices and payments

• Maintain business records

• Evaluate supplier or partner performance

6.5 Operating and Improving Our Website

We may use website data to:

• Operate website functionality

• Analyse website performance

• Understand user interests

• Improve navigation and content

• Diagnose errors

• Develop new pages and features

• Measure campaign effectiveness

• Protect website security

6.6 Marketing and Business Development

Where permitted, we may use your contact details to send:

• Company updates

• Product and service information

• Event invitations

• Industry insights

• Relevant offers

• Newsletters

• Follow-up communications

You may unsubscribe from marketing communications at any time by using the unsubscribe option provided or contacting us directly.

Operational, contractual, security, and service-related communications may still be sent where necessary.

6.7 Recruitment

We may process applicant data to:

• Review applications

• Assess suitability

• Arrange interviews

• Verify qualifications

• Contact references

• Maintain recruitment records

• Make employment decisions

• Consider candidates for future roles where permitted

6.8 Security and Fraud Prevention

We may process personal data to:

• Protect our website and systems

• Detect unauthorised access

• Prevent fraud and misuse

• Investigate security incidents

• Maintain access logs

• Enforce our legal rights

• Protect QudraTech, its customers, employees, and partners

6.9 Legal and Regulatory Compliance

We may process personal data to:

• Comply with applicable laws

• Respond to lawful government requests

• Meet tax and accounting requirements

• Maintain regulatory records

• Establish or defend legal claims

• Enforce contracts

• Support audits and investigations

7. Legal Bases for Processing

Depending on the circumstances and applicable law, QudraTech may process personal data based on:

7.1 Consent

We may rely on your consent where consent is required, including for certain marketing communications, cookies, or optional processing activities.

You may withdraw your consent at any time. Withdrawal will not affect processing that lawfully took place before consent was withdrawn.

7.2 Contractual Necessity

We may process personal data where necessary to:

• Enter into a contract

• Respond to a pre-contractual request

• Deliver a contracted service

• Manage an existing customer or supplier relationship

• Fulfil contractual obligations

7.3 Legal Obligations

We may process personal data where required to comply with applicable legal, regulatory, accounting, tax, or governmental requirements.

7.4 Legitimate Interests

Where permitted by applicable law, we may process personal data where necessary for legitimate business interests, such as:

• Responding to business enquiries

• Managing customer relationships

• Improving our website and services

• Protecting our systems

• Preventing fraud

• Conducting B2B marketing

• Managing suppliers and partners

We will consider the impact of such processing on your rights and interests before relying on legitimate interests.

7.5 Protection of Rights and Safety

We may process personal data where necessary to protect the rights, property, security, or safety of QudraTech, its customers, employees, users, or other persons.

8. Cookies and Similar Technologies

QudraTech may use cookies and similar technologies to collect information about website activity.

Cookies are small files placed on your device when you visit a website.

We may use the following types of cookies:

8.1 Essential Cookies

These cookies are necessary for the website to operate properly and may support:

• Website security

• Form functionality

• Network management

• User preferences

• Basic website features

8.2 Analytics Cookies

These cookies help us understand:

• How visitors use the website

• Which pages are most frequently visited

• How users reach the website

• Whether users experience technical errors

• How website performance can be improved

8.3 Functional Cookies

These cookies may remember preferences such as language, region, or other website settings.

8.4 Marketing Cookies

Where used and permitted, marketing cookies may help us measure campaigns, understand interests, and provide more relevant communications.

You may manage non-essential cookies through the cookie banner, cookie preference tool, or browser settings, where available.

Disabling certain cookies may affect website functionality.

For further information, please review our Cookie Policy at:

[Insert Cookie Policy URL]

9. How We Share Personal Data

QudraTech does not sell personal data.

We may share personal data only where reasonably necessary and permitted by applicable law.

9.1 QudraTech Branches and Affiliates

Personal data may be shared between QudraTech’s headquarters in Saudi Arabia, its Cairo branch, and relevant affiliates for:

• Business administration

• Customer support

• Project delivery

• Technical coordination

• Recruitment

• Finance

• Compliance

• Internal reporting

9.2 Service Providers

We may share data with approved service providers that support:

• Website hosting

• Cloud storage

• Email services

• Customer relationship management

• IT support

• Cybersecurity

• Analytics

• Marketing

• Recruitment

• Accounting

• Legal services

• Project management

Service providers are expected to process personal data only for authorised purposes and to apply appropriate confidentiality and security measures.

9.3 Manufacturers and Technology Partners

Where required for a customer enquiry or project, we may share limited information with manufacturers, distributors, system integrators, technology providers, or implementation partners.

We will limit the information shared to what is reasonably necessary for the relevant purpose.

9.4 Professional Advisers

Personal data may be shared with lawyers, auditors, accountants, insurers, and other professional advisers where necessary.

9.5 Government and Regulatory Authorities

We may disclose personal data where required by:

• Applicable law

• A court order

• A lawful government request

• A regulatory obligation

• A law-enforcement investigation

9.6 Business Transactions

Personal data may be disclosed as part of a proposed or completed:

• Merger

• Acquisition

• Investment

• Restructuring

• Sale of assets

• Transfer of business operations

Appropriate confidentiality and data-protection measures will be applied where required.

10. International Data Transfers

QudraTech operates in Saudi Arabia and Egypt and may use technology or service providers located in other countries.

As a result, personal data may be processed or stored outside the country in which it was originally collected.

Where personal data is transferred internationally, QudraTech will take reasonable and appropriate measures required by applicable law, which may include:

• Assessing the receiving country or organisation

• Using approved contractual protections

• Applying technical and organisational security measures

• Limiting access to authorised personnel

• Conducting transfer risk assessments where required

• Obtaining consent or regulatory approval where applicable

International transfers will be limited to what is reasonably necessary for legitimate and authorised purposes.

11. Data Retention

QudraTech retains personal data only for as long as reasonably necessary to fulfil the purpose for which it was collected.

Retention periods may depend on:

• The nature of the information

• The purpose of processing

• Contractual requirements

• Customer-support requirements

• Legal and regulatory obligations

• Tax and accounting requirements

• Security considerations

• Limitation periods

• Potential or ongoing disputes

Examples may include:

• General enquiries retained for a reasonable follow-up period

• Customer and project records retained during the relationship and for a legally required period afterward

• Financial and contractual records retained according to applicable legal obligations

• Recruitment records retained for the relevant recruitment process and any permitted future consideration period

• Website logs retained for security, troubleshooting, and analytics purposes

When personal data is no longer required, it may be securely deleted, destroyed, or anonymised unless continued retention is required by law.

12. Data Security

QudraTech applies reasonable administrative, organisational, physical, and technical measures designed to protect personal data from:

• Unauthorised access

• Accidental loss

• Improper use

• Unlawful disclosure

• Alteration

• Destruction

• Cybersecurity threats

These measures may include:

• Access controls

• Password protections

• Network security

• System monitoring

• Secure backups

• Encryption where appropriate

• Staff confidentiality obligations

• Security awareness

• Supplier assessment

• Incident-response procedures

No website, network, transmission method, or electronic storage system can be guaranteed to be completely secure.

You are responsible for protecting any passwords, access credentials, or account information provided to you.

13. Personal Data Breaches

Where QudraTech becomes aware of a personal data breach, we will investigate the incident and take reasonable measures to contain, assess, and address it.

Where required by applicable law, QudraTech may notify:

• The relevant regulatory authority

• Affected individuals

• Customers acting as data controllers

• Other relevant parties

Notifications will be made within the periods required under applicable law.

14. Your Privacy Rights

Depending on the applicable law and the circumstances, you may have the right to:

• Be informed about how your personal data is processed.

• Request access to your personal data.

• Request a copy of your personal data.

• Request correction of inaccurate data.

• Request completion of incomplete data.

• Request that outdated data be updated.

• Request deletion or destruction of personal data.

• Withdraw consent where processing is based on consent.

• Object to certain processing activities.

• Request restriction of certain processing activities.

• Opt out of direct marketing.

• Submit a complaint regarding the processing of your personal data.

• Exercise other rights available under applicable law.

These rights may be subject to legal conditions, limitations, verification requirements, or exemptions.

15. How to Exercise Your Rights

To submit a privacy request, contact us using the details provided in the “Contact Us” section.

Your request should include:

• Your full name

• Your contact information

• Your relationship with QudraTech

• A clear description of your request

• Any information needed to locate the relevant records

We may request additional information to verify your identity and protect personal data from unauthorised disclosure.

We will respond within the period required by applicable law.

In some circumstances, we may be unable to fulfil all or part of a request because of legal obligations, contractual requirements, the rights of other persons, security concerns, or applicable exemptions. Where appropriate, we will explain the reason.

16. Marketing Communications

Where permitted, QudraTech may send business and marketing communications about:

• Technology solutions

• New services

• Company updates

• Events

• Demonstrations

• Industry information

• Relevant offers

You may opt out by:

• Selecting the unsubscribe link in an email

• Adjusting your communication preferences

• Contacting QudraTech directly

Opting out of marketing does not prevent us from sending necessary contractual, support, project, security, or administrative communications.

17. Third-Party Websites

The QudraTech website may contain links to third-party websites, platforms, manufacturers, partners, or social-media services.

QudraTech does not control the privacy practices of third parties.

When you leave our website, you should review the privacy policy of the relevant third party before submitting personal data.

This Privacy Policy does not apply to third-party websites or services.

18. Social Media

When you interact with QudraTech through social-media platforms, the platform may process your personal data independently according to its own privacy policy.

Information you post publicly may be visible to QudraTech and other users.

Please avoid sharing confidential or sensitive information through public comments or posts.

19. Children’s Privacy

The QudraTech website and business services are intended primarily for organisations and adult business users.

We do not knowingly collect personal data from children through our general website.

If you believe a child has submitted personal data to us without appropriate authorisation, please contact us so that we can assess and, where appropriate, delete the information.

20. Automated Decision-Making

QudraTech does not generally use personal data collected through its corporate website to make decisions based solely on automated processing that produce legal or similarly significant effects.

Where automated decision-making is introduced in the future, QudraTech will provide appropriate notice and safeguards where required by applicable law.

21. Changes to This Privacy Policy

QudraTech may update this Privacy Policy periodically to reflect:

• Changes to our website

• New products or services

• Changes to processing activities

• Technology developments

• Security requirements

• Legal or regulatory changes

The updated policy will be published on this page with a revised “Last Updated” date.

Material changes may be communicated through an additional website notice or another appropriate communication method.

22. Complaints

If you have concerns about how QudraTech processes your personal data, please contact us first so that we can review and address your concern.

You may also have the right to submit a complaint to the competent data-protection or regulatory authority in the relevant jurisdiction.

23. Contact Us

For privacy questions, requests, complaints, or withdrawal of consent, please contact:

QudraTech

Data Protection Contact or Officer, if appointed:
[Insert Name or Department]