terms-and-conditions

Terms and Conditions

 

Welcome to QudraTech. These Terms and Conditions govern your access to and use of the QudraTech website, including any pages, content, forms, features, documents, and services made available through it.

By accessing or using this website, you confirm that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with any part of these Terms, you should discontinue your use of the website.

1. About QudraTech

QudraTech provides integrated technology solutions to local and international organisations. Our services and solutions include:

  • Parking management solutions

  • RFID solutions

  • Identity management solutions

  • Related technology consulting, implementation, integration, maintenance, and support services

QudraTech is headquartered in the Kingdom of Saudi Arabia and operates a branch in Cairo, Egypt.

References in these Terms to “QudraTech,” “we,” “us,” or “our” refer to QudraTech and its relevant branches, affiliates, employees, representatives, and authorised service providers.

2. Scope of These Terms

These Terms apply to the use of the QudraTech website and its general digital content.

Specific products, projects, software solutions, installations, maintenance services, subscriptions, licences, quotations, or professional services may be governed by additional agreements, proposals, statements of work, service-level agreements, licences, or contracts.

Where a separate written agreement exists between QudraTech and a customer, the terms of that agreement will apply to the relevant service. In the event of a conflict, the separate written agreement will take priority over these website Terms.

3. Eligibility and Authority

By using this website, you confirm that:

  • You have the legal capacity to accept these Terms.

  • You are using the website for lawful purposes.

  • Any information you submit is accurate and complete.

  • Where you act on behalf of a company or organisation, you are authorised to represent and legally bind that organisation.

You must not use this website where doing so would violate any applicable law, regulation, contractual obligation, or internal company policy.

4. Permitted Use

You may access and use the website for legitimate personal or business purposes, including:

  • Learning about QudraTech and its solutions

  • Requesting information, demonstrations, proposals, or consultations

  • Contacting our sales, technical, or support teams

  • Downloading authorised brochures, company profiles, or product documents

  • Evaluating whether QudraTech’s solutions are suitable for your organisation

Your use of the website does not grant you ownership of any content, software, technology, trademark, design, document, or other intellectual property belonging to QudraTech or its licensors.

5. Prohibited Activities

You must not:

  • Use the website for illegal, fraudulent, harmful, or misleading purposes.

  • Attempt to gain unauthorised access to the website, servers, accounts, databases, networks, or systems.

  • Introduce viruses, malware, ransomware, malicious code, or harmful technologies.

  • Interfere with the operation, availability, security, or performance of the website.

  • Copy, reproduce, modify, republish, distribute, sell, or commercially exploit website content without written permission.

  • Use automated tools, bots, scrapers, or data-mining technologies without prior authorisation.

  • Reverse-engineer, decompile, decode, or attempt to extract the source code of any website component.

  • Impersonate QudraTech, its employees, customers, partners, or any other person or organisation.

  • Submit false, inaccurate, defamatory, offensive, or unlawful information.

  • Use QudraTech’s name, trademarks, content, or branding in a way that suggests an unauthorised partnership, endorsement, or affiliation.

  • Collect or attempt to collect information about other website users without authorisation.

QudraTech may restrict or terminate access where prohibited, suspicious, or harmful activity is detected.

6. Website Information

We aim to provide clear and accurate information about our company, technologies, services, and solutions. However, website content is provided for general informational purposes only.

Product features, technical specifications, integrations, availability, compatibility, implementation requirements, pricing, timelines, and service conditions may change based on:

  • Customer requirements

  • Project scope

  • Site conditions

  • Selected hardware or software

  • Third-party systems

  • Regulatory requirements

  • Technical feasibility

  • Supplier availability

Website content does not constitute a binding offer, warranty, technical commitment, or contractual obligation unless expressly confirmed in a written agreement signed or approved by QudraTech.

7. Quotations and Service Requests

Submitting an enquiry, quotation request, contact form, demonstration request, or project brief does not create a contractual relationship between you and QudraTech.

Any quotation or proposal may be subject to:

  • Technical assessment

  • Site inspection

  • Scope confirmation

  • Hardware and software availability

  • Taxes and government charges

  • Customer approval

  • Payment terms

  • Implementation conditions

  • A separate written contract

Unless stated otherwise in writing, quotations are valid only for the period specified in the quotation and may be revised if the scope, requirements, quantities, exchange rates, costs, or project conditions change.

8. User-Submitted Information

When you submit information through the website, you confirm that:

  • The information is accurate and lawful.

  • You are authorised to provide it.

  • It does not violate the rights of another person or organisation.

  • It does not contain malicious files, confidential information you are prohibited from sharing, or unlawful content.

You grant QudraTech permission to use the submitted information for responding to your enquiry, preparing proposals, evaluating requirements, providing services, communicating with you, and managing the business relationship.

Please avoid submitting highly sensitive, classified, or security-critical information through general website forms unless QudraTech has provided an approved secure communication channel.

9. Intellectual Property Rights

All website content is owned by or licensed to QudraTech unless otherwise stated. This includes:

  • Company names and trademarks

  • Logos and brand elements

  • Text and written content

  • Graphics and illustrations

  • Photographs and videos

  • Product descriptions

  • Interface designs

  • Documents and brochures

  • Diagrams and technical materials

  • Software and source code

  • Databases and digital assets

You may view and download publicly available materials for internal, non-commercial evaluation purposes only.

You must not reproduce, adapt, translate, publish, distribute, license, sell, display, or create derivative works from QudraTech content without prior written permission.

Third-party names, trademarks, products, and logos remain the property of their respective owners.

10. Downloadable Materials

Any brochures, presentations, catalogues, technical documents, reports, or PDF files made available through the website are provided for informational purposes.

You may not:

  • Remove copyright or ownership notices.

  • Modify the materials in a misleading manner.

  • Resell or redistribute the materials.

  • Present the materials as your own.

  • Use outdated materials as confirmation of current specifications or contractual commitments.

You should contact QudraTech to confirm current specifications, features, pricing, and availability before making a purchasing or project decision.

11. Privacy and Personal Data

QudraTech may collect and process personal information submitted through the website, including contact details, company information, enquiry details, technical information, and website usage data.

Personal information will be handled in accordance with our Privacy Policy and applicable data-protection requirements.

By submitting information through the website, you acknowledge that it may be used to:

  • Respond to enquiries

  • Prepare quotations or proposals

  • Arrange meetings or demonstrations

  • Deliver requested services

  • Provide technical or customer support

  • Improve website performance

  • Maintain security

  • Meet legal and regulatory obligations

  • Send relevant business communications where permitted

For more information, please review the QudraTech Privacy Policy at: [Insert Privacy Policy URL].

12. Cookies and Analytics

The website may use cookies and similar technologies to operate essential website functions, understand website usage, improve performance, remember preferences, and support marketing activities where permitted.

You may be able to control non-essential cookies through the website’s cookie settings or your browser settings.

Further information should be provided in the QudraTech Cookie Policy at: [Insert Cookie Policy URL].

13. Confidentiality

Information displayed publicly on the website is not considered confidential.

Any confidential information shared during a project, consultation, proposal process, technical assessment, integration, or business relationship may be governed by a separate confidentiality or non-disclosure agreement.

You must not publicly disclose QudraTech proposals, pricing, technical designs, credentials, security information, project documentation, or confidential communications without written permission.

14. Third-Party Websites and Services

The website may contain links to third-party websites, platforms, manufacturers, technology providers, or external resources.

These links are provided for convenience and information only. QudraTech does not control third-party websites and is not responsible for their:

  • Content

  • Availability

  • Security

  • Privacy practices

  • Accuracy

  • Products

  • Services

  • Terms and conditions

Accessing a third-party website is at your own discretion and subject to that third party’s terms and policies.

15. Website Availability and Security

We aim to maintain the availability and security of the website, but we do not guarantee that it will always be available, uninterrupted, error-free, or free from harmful components.

The website may be suspended, restricted, or unavailable because of:

  • Maintenance

  • Security updates

  • Technical failures

  • Hosting issues

  • Internet disruptions

  • Cybersecurity incidents

  • Third-party service failures

  • Events beyond our reasonable control

You are responsible for using suitable devices, secure networks, updated software, and appropriate cybersecurity protections when accessing the website.

16. Disclaimer of Warranties

The website and its content are provided on an “as available” and “as is” basis.

To the maximum extent permitted by applicable law, QudraTech does not provide any express or implied warranty regarding:

  • The continuous availability of the website

  • The accuracy or completeness of all website content

  • The suitability of a solution for a particular project

  • Compatibility with every third-party system

  • The absence of errors or security vulnerabilities

  • Results obtained from relying on general website information

Technical, operational, commercial, and purchasing decisions should be based on a formal assessment and written agreement with QudraTech.

17. Limitation of Liability

To the maximum extent permitted by applicable law, QudraTech will not be liable for indirect, incidental, special, punitive, or consequential losses arising from the use of or inability to use the website.

This includes loss of profits, revenue, data, business opportunities, goodwill, anticipated savings, or operational availability.

QudraTech will not be responsible for loss or damage resulting from:

  • Reliance on general website information

  • Unauthorised access to user systems

  • Third-party websites or services

  • Internet or telecommunications failures

  • Malware introduced by third parties

  • Incorrect information submitted by users

  • Events outside QudraTech’s reasonable control

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

18. Indemnification

To the extent permitted by law, you agree to indemnify and hold QudraTech harmless from claims, damages, losses, liabilities, costs, and expenses resulting from:

  • Your unlawful use of the website

  • Your breach of these Terms

  • Your infringement of intellectual property or privacy rights

  • False or unauthorised information submitted by you

  • Harmful content, files, or technologies introduced by you

  • Your violation of applicable laws or third-party rights

19. Suspension or Termination of Access

QudraTech may suspend, restrict, or terminate your access to the website without prior notice where reasonably necessary to:

  • Protect website security

  • Prevent unlawful activity

  • Investigate suspected misuse

  • Protect QudraTech or third-party rights

  • Comply with legal or regulatory requirements

  • Perform maintenance or technical changes

Termination of access does not affect any rights, obligations, or liabilities that arose before termination.

20. Changes to the Website

QudraTech may modify, update, suspend, replace, or discontinue any part of the website, its content, or its functionality at any time.

We are not obligated to maintain any specific website feature, document, product description, service page, or downloadable resource permanently.

21. Changes to These Terms

We may update these Terms periodically to reflect changes in our website, services, business practices, or legal requirements.

The revised version will be published on this page with an updated “Last Updated” date. Your continued use of the website after updated Terms are published constitutes acceptance of those changes.

You should review this page periodically.

22. Governing Law and Jurisdiction

These Terms and your use of the website will be governed by the applicable laws of the Kingdom of Saudi Arabia, unless a separate written agreement specifies another governing law.

Any dispute arising from the website or these Terms will be submitted to the competent courts in the Kingdom of Saudi Arabia, unless otherwise required by applicable law or agreed in writing between the parties.

Services provided through QudraTech’s Cairo branch or under a separate customer contract may be subject to additional local terms and applicable Egyptian laws.

23. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be limited or removed only to the extent necessary.

The remaining provisions will continue to remain valid and enforceable.

24. No Waiver

Failure by QudraTech to exercise or enforce any right under these Terms does not constitute a waiver of that right.

Any waiver must be confirmed in writing by an authorised QudraTech representative.

25. Entire Agreement

These Terms, together with the Privacy Policy, Cookie Policy, and any other policies referenced on the website, constitute the general agreement governing your use of the website.

They do not replace any separate contract, quotation, proposal, licence, service agreement, or statement of work entered into between QudraTech and a customer.

26. Contact Us

For questions about these Terms and Conditions, please contact:

QudraTech